Privacy Policy

Privacy Policy for http://eco-perfumes.karachi-pakistan.com

Introduction

Welcome to eco perfumes (hereafter referred to as “we,” “us,” or “the Company”). We are committed to maintaining a transparent and secure online environment for our users. This Privacy Policy outlines how we collect, manage, and protect your personal information when you interact with our website (http://eco-perfumes.karachi-pakistan.com), applications, services, or products. By using our platform, you consent to the practices described in this policy.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

  1. Our official website and its subdomains.
  2. Mobile applications developed by us.
  3. Online services offered through our platform.
  4. Products purchased or accessed through our services.

Please note that this policy does not extend to third-party platforms, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices when:

  1. You utilize our applications and services as an authorized user.
  2. You visit any of our websites linked to this Privacy Policy.
  3. We communicate with you via email, calls, text messages (SMS), or other channels.

Personal Data Collection

We collect various types of personal data, including but not limited to:

  1. Account Information: User names, passwords, and account settings.
  2. Payment Information: Credit/debit card details, billing addresses, and payment history.
  3. Financial Information: Bank account numbers (for direct deposits or payments), investment portfolios (if provided).
  4. Purchase Information: Product ordering details, purchase history, and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information.
  6. Location Data: GPS coordinates, location-based services data.
  7. Feedback: Reviews, ratings, comments, and suggestions submitted by users.
  8. Social Media Information: User profiles, posts, and interactions shared on our social media platforms.
  9. Product Information: Preferences, customization choices, and product usage patterns.

We gather this data through various methods: user input forms, account creation processes, online transactions, automated tracking technologies (cookies, device identifiers), and third-party service providers.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities like secure login and language preferences.
  2. Preference Cookies: They remember your settings, such as language or display preferences.
  3. Analytics Cookies: Used to gather user behavior data, provide insights, and improve our services.

Users can manage their cookie preferences through our Cookie Manager tool.

Data Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed, we will delete or anonymize it to protect your privacy. Our retention periods are determined based on factors such as:

  1. Legal obligations and regulatory requirements.
  2. Business needs, including analytics and improving our services.
  3. User preferences and account settings.

Security Measures

We prioritize the security of your personal data and implement robust measures to protect it:

  1. Encryption: We use encryption protocols for secure data transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Our systems have access controls in place to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not knowingly collect or target personal information from children under the age of 18. If you believe we may have collected such data by mistake, please contact us at the details provided below, and we will take immediate steps to rectify it.

Your Rights (Depending on Location)

The privacy rights of our users vary based on their geographical location. Here are some common rights you may have:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct or update inaccurate or incomplete personal information.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  4. Restriction: The right to limit the processing of your personal data in specific situations.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.
  8. Appeals and Complaints: You can file appeals or complaints with our privacy team or relevant data protection authorities.

To exercise any of these rights, please reach out to our privacy team using the contact details provided below.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions related to this Privacy Policy, data privacy issues, unsubscribe requests, or other inquiries, please contact us: